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Delaware Division of the
Public Advocate


 Pages Tagged With: "consumers"

Electric Consumer Information

Non-profit organizations may be eligible to have an energy assessment of their facilities at a substantially reduced cost. An energy assessment is an important first step in understanding your energy usage and discovering ways to make your building more energy efficient and comfortable. The Delaware Sustainable Energy Utility (SEU) will cover 90% of the cost of an […]

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Cable Consumer Information

Atlantic Broadband Comcast Cable Verizon Delaware LLC | (En Español)   Many cable providers offer programs designed to help their customers, some of which are highlighted below. DPA is offering this information as a service to the customers we represent, but we do not administer or control any of the listed programs. Please contact your […]

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PSC Regulated Utilities

Below are the utilities under the jurisdiction of the Public Service Commission (“PSC”). The Division of the Public Advocate may intervene in cases filed at the PSC by any of these utility providers. Don’t wait for a disconnection notice! If you have difficulty paying your utility bill, contact your service provider as soon as you […]

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Consumer Information

The Division of the Public Advocate strongly believes that information and knowledge helps to empower customers. With that in mind, we have created dedicated web pages related to regulated utility services – electric, natural gas, cable, water, wastewater, and telecommunications – and offering important information on topics such utility programs, financial resources, conservation, and others. […]

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Frequently Asked Questions (FAQs)

What is the Division of Public Advocate? How does the DPA represent consumer interests before the PSC? How else does the DPA work for consumers? What should I do if I have a question or complaint about my utility bill or service? Who can I contact if I have a complaint with my long distance […]

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Accomplishments

The mission of the Division of the Public Advocate (DPA) is to advocate for the lowest reasonable rates for consumers, consistent with the maintenance of adequate utility service and consistent with an equitable distribution of rates among all classes of consumers. Through our participation in proceedings before the Public Service Commission, we have helped to […]

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Opposition of Cost Allocation

This morning, Public Advocate Drew Slater sent a letter to PJM ahead of their board meeting later this week opposing the cost allocation of the Artificial Island project. You can read the letter here.

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News Journal Article on Artificial Island

The News Journal wrote an article on Artificial Island and the cost to consumers. We appreciate them bringing this important issue to the forefront to inform consumers of the $2-$4 cost per month for the next 40 years. You can read the article here .

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Artificial Island Proposal

This morning the DPA had the opportunity to attend the Regional Legislative Electronic Transmission Cost Equity Committee meeting in the Senate Chamber. This meeting was called by the co-chairs, Senator McDowell and Representative Paradee, to hear from PJM on the Artificial Island proposal. We were afforded the opportunity for public comments and our comments are […]

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Power Restoration After Storm

As of 7:00am, approximately 1,800 customers are without power and should be restored by noon today. If your power is still out and you need assistance with food or lodging, please contact the Red Cross at 1-800-733-2767.

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