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Delaware Division of the
Public Advocate


 Pages Tagged With: "consumers"

Delmarva Power Files Request For $72.3 Million Rate Increase

FOR IMMEDIATE RELEASE December 16, 2022 Rate increase is one of the largest requested by the utility Dover, Del.—On December 15, 2022, Delmarva Power filed an application with the Public Service Commission to increase its electric distribution rates by $72.3 million. Pursuant to state law, this increase will become effective on a temporary basis on […]

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Delmarva Power, With Support from Delaware Public Advocate and Delaware Public Service Commission, Provides More Than $1.9 Million To Help Significantly Reduce Account Balances for Limited-Income Customers

Funding to help customers get back on track and take more control of their energy bills FOR IMMEDIATE RELEASE:  NEWARK, Del. (December 8, 2022) — Delmarva Power, with support and approval of the Delaware Public Service Commission (PSC) and the Delaware Public Advocate, is providing more than $1.9 million to help limited-income residential customers in […]

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Public Advocate named Vice President of National Association of State Utility Consumer Advocates

At the National Association of State Utility Consumer Advocates (NASUCA) annual meeting on November 13, 2022, Andrew Slater was voted as the Vice President of NASUCA. This is the first time Delaware’s Public Advocate has held the position of Vice President and the highest position reached. “NASUCA is a tremendous organization and I’m honored to […]

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Artesian Water Customers to Receive Credit from Settlement Agreement

Newark, Delaware, October 24, 2022 – Artesian Resources Corporation (Nasdaq: ARTNA), a leading provider of water and wastewater services, and related services, on the Delmarva Peninsula, today announced that its principal operating subsidiary, Artesian Water Company, Inc. (Artesian Water), received approval from the Delaware Public Service Commission (DE PSC) to return to its customers proceeds […]

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Delmarva Natural Gas Prices Set to Rise Ahead of Winter Heating Season

Dover, Del.—Natural gas prices have continued to increase this year and are up nearly 60 percent year to date. This is largely due to increased U.S. demand and the ongoing energy crisis in Europe. According to the Energy Information Administration, about 42 percent of Delaware households rely on natural gas for home heating. “Due to […]

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Public Advocate’s Petition to Reduce Tidewater’s Rates Granted

The rate reduction is nearly 6 percent or more than $2.2 million Dover, Del.—On August 10, 2022, the Public Service Commission granted the Division of the Public Advocate’s (“DPA”) petition to reduce Tidewater Utilities, Inc.’s (“Tidewater”) rates to a just and reasonable level pending further review. “No regulated utility should be allowed to earn above […]

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Utility Bill Assistance

Struggling to pay your utility bill? Have your bills increased? Below are some assistance programs that may be able to help you through tough times. LIHEAP: The Low Income Home Energy Assistance Program (LIHEAP) is administered by Catholic Charities and also goes by the Delaware Energy Assistance Program (DEAP). For qualified individuals, LIHEAP can provide […]

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PSC and DPA Investigate Misleading Electric Supplier Marketing Practices

Delaware Public Service Commission and Delaware Public Advocate Investigate Misleading Electric Supplier Marketing Practices  Dover – On July 29, 2020 the Delaware Public Service Commission opened PSC Docket No. 20-0451 to investigate misleading marketing practices by third-party electric suppliers.  The Delaware PSC Staff and Delaware Division of the Public Advocate have reported receiving an increasing […]

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Delmarva Power files for rate increases in Electric and Natural Gas

Delmarva Power has filed two requests for increases in rates.  On Friday, February 21st, Delmarva Power filed a natural gas rate increase request with the Public Service Commission asking the Commission to approve a total increase of about $14.6 million.  This requested was followed with a request on Friday, March 6th, for an electric rate […]

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Investigation Reveals Thousands of Delaware Businesses May be Overpaying for Electric Service

FOR IMMEDIATE RELEASE March 5, 2020   Contact: Drew Slater Public Advocate 302-388-1100 Samantha Hemphill PSC Ombudsman 302-736-7564   Investigation Reveals Thousands of Delaware Businesses May be Overpaying for Electric Service Many Commercial Customers Eligible for Lower Rates from Delmarva Power   DOVER – The Delaware Division of the Public Advocate and the Delaware Public […]

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