Utility Bill Assistance
Struggling to pay your utility bill? Have your bills increased? Below are some assistance programs that may be able to help you through tough times. LIHEAP: The Low Income Home Energy Assistance Program (LIHEAP) is administered by Catholic Charities and also goes by the Delaware Energy Assistance Program (DEAP). For qualified individuals, LIHEAP can provide […]
PSC and DPA Investigate Misleading Electric Supplier Marketing Practices
Delaware Public Service Commission and Delaware Public Advocate Investigate Misleading Electric Supplier Marketing Practices Dover – On July 29, 2020 the Delaware Public Service Commission opened PSC Docket No. 20-0451 to investigate misleading marketing practices by third-party electric suppliers. The Delaware PSC Staff and Delaware Division of the Public Advocate have reported receiving an increasing […]
Delmarva Power files for rate increases in Electric and Natural Gas
Delmarva Power has filed two requests for increases in rates. On Friday, February 21st, Delmarva Power filed a natural gas rate increase request with the Public Service Commission asking the Commission to approve a total increase of about $14.6 million. This requested was followed with a request on Friday, March 6th, for an electric rate […]
Investigation Reveals Thousands of Delaware Businesses May be Overpaying for Electric Service
FOR IMMEDIATE RELEASE March 5, 2020 Contact: Drew Slater Public Advocate 302-388-1100 Samantha Hemphill PSC Ombudsman 302-736-7564 Investigation Reveals Thousands of Delaware Businesses May be Overpaying for Electric Service Many Commercial Customers Eligible for Lower Rates from Delmarva Power DOVER – The Delaware Division of the Public Advocate and the Delaware Public […]
Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power Customers
FOR IMMEDIATE RELEASE February 21, 2020 Contact: Drew Slater Public Advocate 302-388-1100 Samantha Hemphill PSC Ombudsman 302-736-7564 Consumer Warning Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power Customers Customers can help identify and report unscrupulous companies DOVER – Over the past week, the Delaware Public Service Commission (PSC) […]
Customer Complaint Leads to Refunds for Thousands of Delmarva Power Customers
FOR IMMEDIATE RELEASE Sept. 17, 2019 Contact: Drew Slater Public Advocate 302-388-1100 Customer Complaint Leads to Refunds for Thousands of Delmarva Power Customers DOVER – Spurred by a single complaint from a customer, Delmarva Power will soon issue refunds to thousands of customers impacted by a recently identified billing error. The New Castle […]
DPA Comments on PJM Market Reforms
Last week, Deputy Public Advocate Ruth Ann Price attended PJM’s Annual Meeting in Cambridge, Maryland. Below are highlights from the RTO Insider article with the comments of Ms. Price and the Consumer Advocates of the PJM States, Inc. (“CAPS”). “Getting oversight is critical,” said Ruth Ann Price, Delaware Deputy Public Advocate, during the Public Interest & Environmental Organizations User […]
Public Service Commission and Public Advocate Laud FERC Decision on Artificial Island
Statement on behalf of the Public Service Commission Staff and Division of the Public Advocate: “FERC’s decision on February 28th regarding the cost allocation of the $278 million Artificial Island project is a huge win for the Delmarva Zone (Delaware and Maryland). This decision avoids more than $200 million in cost to Delaware residents, and […]
PSC Approves Additional Rate Reductions to Customers
FOR IMMEDIATE RELEASE January 31, 2019 Contact: Samantha Hemphill PSC Ombudsman 302-736-7500 Drew Slater Public Advocate 302-388-1100 Public Service Commission Approves Additional Rate Reductions, Returning Tax Cut Savings to Customers DOVER –The Delaware Public Service Commission on Thursday approved an overall rate reduction for regulated utilities from the overcollection of federal […]
Delaware Public Service Commission Gives Tentative Approval for Proposed Artificial Island Project
Delaware Public Service Commission Gives Tentative Approval for Proposed Artificial Island Project Yesterday, the Delaware Public Service Commission (PSC) approved with conditions the application of Silver Run Electric, LLC to become a certified electric transmission company in Delaware. Silver Run’s application related to construction and operation of a transmission line from the Artificial […]
