We are your advocate
What We Do
The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
Services We Don't Offer
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1 (800) 273-9500.
News
Delmarva Natural Gas Prices Set to Rise Ahead of Winter Heating Season
Dover, Del.—Natural gas prices have continued to increase this year and are up nearly 60 percent year to date. This is largely due to increased U.S. demand and the ongoing energy crisis in Europe. According to the Energy Information Administration, about 42 percent of Delaware households rely on natural gas for home heating. “Due to […]
September 2022
Public Advocate’s Petition to Reduce Tidewater’s Rates Granted
The rate reduction is nearly 6 percent or more than $2.2 million Dover, Del.—On August 10, 2022, the Public Service Commission granted the Division of the Public Advocate’s (“DPA”) petition to reduce Tidewater Utilities, Inc.’s (“Tidewater”) rates to a just and reasonable level pending further review. “No regulated utility should be allowed to earn above […]
August 2022
Public Advocate Files Petition to Reduce Tidewater Utilities, Inc. Rates
Delaware Division of the Public Advocate Delaware Department of State Public Advocate Files Petition to Reduce Tidewater Utilities, Inc. Rates The petition calls for an overall reduction in rates of 8.408 percent Dover, Del.—On June 23, 2022, the Delaware Division of the Public Advocate (“DPA”) filed a petition with the Public Service Commission (“Commission”) to […]
June 2022
Read More News
Have a complaint against a Delaware regulated utility?
Delaware's Regulated Utilities
Cable
Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.
Learn More
Electric
Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.
Learn More
Natural Gas
Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.
Learn More
Telecommunications
In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.
Learn More
Wastewater
In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.
Learn More
Water
Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.
Learn MoreOther Utility Information
