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Ensuring reasonable utility
rates for everyone.

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We are your advocate




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What We Do


The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.

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Services We Don't Offer


The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.



More information about us




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News

Delmarva Power files for rate increases in Electric and Natural Gas

Delmarva Power has filed two requests for increases in rates.  On Friday, February 21st, Delmarva Power filed a natural gas rate increase request with the Public Service Commission asking the Commission to approve a total increase of about $14.6 million.  This requested was followed with a request on Friday, March 6th, for an electric rate […]

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March 2020


Investigation Reveals Thousands of Delaware Businesses May be Overpaying for Electric Service

FOR IMMEDIATE RELEASE March 5, 2020   Contact: Drew Slater Public Advocate 302-388-1100 Samantha Hemphill PSC Ombudsman 302-736-7564   Investigation Reveals Thousands of Delaware Businesses May be Overpaying for Electric Service Many Commercial Customers Eligible for Lower Rates from Delmarva Power   DOVER – The Delaware Division of the Public Advocate and the Delaware Public […]

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March 2020


Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power Customers

FOR IMMEDIATE RELEASE February 21, 2020   Contact: Drew Slater Public Advocate 302-388-1100   Samantha Hemphill PSC Ombudsman 302-736-7564   Consumer Warning Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power Customers   Customers can help identify and report unscrupulous companies   DOVER – Over the past week, the Delaware Public Service Commission (PSC) […]

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February 2020


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Have a complaint against a Delaware regulated utility?



Delaware's Regulated Utilities




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Cable

Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.

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Electric

Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.

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Natural Gas

Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.

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Telecommunications

In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.

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Wastewater

In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.

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Water

Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.

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Other Utility Information

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