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Ensuring reasonable utility
rates for everyone.

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We are your advocate




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What We Do


The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.

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Services We Don't Offer


The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.



More information about us




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News

Deputy Public Advocate Named President of CAPS, Inc.

On November 9, 2021, Deputy Public Advocate Ruth Price became the first Delaware representative to be appointed president of the Consumer Advocates of the PJM States, Inc. (CAPS).  Over many years, Ruth has worked tirelessly on behalf of Delaware consumers at PJM, including the Artificial Island case.  She was also instrumental in creating the CAPS […]

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December 2021


Delaware Public Advocate Named to NASUCA Executive Committee

On November 5, 2021, during their virtual annual meeting, the members of the National Association of State Utility Consumer Advocates (NASUCA) elected their 2022 Officers and Executive Committee.  Among those elected to serve on the Executive Committee was the Delaware Public Advocate.  This is his third term. NASUCA is represented by 55 consumer advocated in […]

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December 2021


Energize Delaware Empowerment Grant Program Allocates $4 Million Delmarva Power Commitment Supporting Delaware Customers

In collaboration with the Delaware Division of the Public Advocate, the Delaware Public Service Commission, and Energy Efficiency Advisory Council, Delmarva Power has provided a final installment of $2.3 million, as part of $4 million in total funding to the Energize Delaware Empowerment Grant Program managed and operated by Energize Delaware. This program provides funding […]

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December 2021


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Have a complaint against a Delaware regulated utility?



Delaware's Regulated Utilities




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Cable

Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.

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Electric

Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.

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Natural Gas

Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.

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Telecommunications

In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.

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Wastewater

In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.

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Water

Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.

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Other Utility Information

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