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Ensuring reasonable utility
rates for everyone.

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We are your advocate




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What We Do


The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.

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Services We Don't Offer


The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.



More information about us




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News

Offshore Wind Public Comment Sessions

The Offshore Wind Working Group will hold public comment sessions on November 27, 2017 at the Appoquinimink Training Center in Odessa and December 5, 2017 at the Lewes Public Library in Lewes. These workshops will begin at 6:00pm and will help the task force in considering final recommendations to Governor Carney. If you are unable […]

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November 2017


Deputy Public Advocate, Ruth Ann Price, voted Vice President of CAPS

Congratulations to Deputy Public Advocate, Ruth Ann Price, on being voted Vice President of the Consumer Advocates of the PJM States, Inc. (CAPS). This little known organization serves an essential role in making sure the interests of the electricity consumers we represent are considered. Ruth Ann has worked extensively on PJM matters since leaving the Public […]

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November 2017


Renewable Portfolio Standard Comments due October 2nd

On September 1, 2017, the Public Service Commission (PSC) filed with in the Delaware Register of Regulations to promulgate regulations specifically regarding procedures for freezing the Renewable Portfolio Standards (RPS) should the cap of three percent be reached in any one year. Why this is important: Your voice needs to be heard at the PSC. We have […]

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September 2017


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Have a complaint against a Delaware regulated utility?



Delaware's Regulated Utilities




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Cable

Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.

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Electric

Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.

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Natural Gas

Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.

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Telecommunications

In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.

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Wastewater

In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.

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Water

Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.

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Other Utility Information

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