Ensuring reasonable utility
rates for everyone.

Image of the Public Advocate text logo

We are your advocate

Image of an electric plug icon

What We Do

The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.

Image of a an icon that makes clear we do not offer financial services

Services We Don't Offer

The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1 (800) 273-9500.

More information about us

Image of a megaphone icon

Delmarva Natural Gas Prices Set to Rise Ahead of Winter Heating Season

Dover, Del.—Natural gas prices have continued to increase this year and are up nearly 60 percent year to date. This is largely due to increased U.S. demand and the ongoing energy crisis in Europe. According to the Energy Information Administration, about 42 percent of Delaware households rely on natural gas for home heating. “Due to […]

Read More

September 2022

Public Advocate’s Petition to Reduce Tidewater’s Rates Granted

The rate reduction is nearly 6 percent or more than $2.2 million Dover, Del.—On August 10, 2022, the Public Service Commission granted the Division of the Public Advocate’s (“DPA”) petition to reduce Tidewater Utilities, Inc.’s (“Tidewater”) rates to a just and reasonable level pending further review. “No regulated utility should be allowed to earn above […]

Read More

August 2022

Public Advocate Files Petition to Reduce Tidewater Utilities, Inc. Rates

Delaware Division of the Public Advocate Delaware Department of State Public Advocate Files Petition to Reduce Tidewater Utilities, Inc. Rates  The petition calls for an overall reduction in rates of 8.408 percent Dover, Del.—On June 23, 2022, the Delaware Division of the Public Advocate (“DPA”) filed a petition with the Public Service Commission (“Commission”) to […]

Read More

June 2022

Read More News

Have a complaint against a Delaware regulated utility?

Delaware's Regulated Utilities

Image of an internet cable wire icon


Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.

Learn More

Image of a electric bolt icon


Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.

Learn More

Image of a gas stove icon

Natural Gas

Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.

Learn More

Image of a radio antenna icon


In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.

Learn More

Image of a wastewater pipe icon


In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.

Learn More

Image of a water droplet icon


Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.

Learn More

Other Utility Information

Image of the Public Service Commission (PSC) logo
Image of the Delaware 211 Help Hotline logo
Image of the Energize Delaware logo
Image of the National Association of State Utility Consumer Advocates (NASUCA) logo
Image of the 811 - Call before you dig logo