We are your advocate
What We Do
The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
Services We Don't Offer
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.
On September 1, 2017, the Public Service Commission (PSC) filed with in the Delaware Register of Regulations to promulgate regulations specifically regarding procedures for freezing the Renewable Portfolio Standards (RPS) should the cap of three percent be reached in any one year. Why this is important: Your voice needs to be heard at the PSC. We have […]
Delmarva Power Electric/Natural Gas Rate Increase Request On August 17, 2017, Delmarva Power filed applications seeking additional electric revenues of $24.4 million and additional natural gas revenues of $12.8 million. This is on top of the additional electric revenues of $31.5 million and natural gas revenues of $4.9 million just recently put into effect. If […]
Attention Delmarva Power Gas Customers: Due to the settlement agreement on the Delmarva natural gas case, you are due a refund of the rates put into effect. This refund will take place the weekend of August 12th with the possibility of a continuation of the refunds over the weekend of August 19th. Attached is part […]
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Delaware's Regulated Utilities
Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.Learn More
Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.Learn More
Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.Learn More
In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.Learn More
In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.Learn More
Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.Learn More