We are your advocate
What We Do
The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
Services We Don't Offer
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.
News
Public Advocate Files Petition to Reduce Tidewater Utilities, Inc. Rates
Delaware Division of the Public Advocate Delaware Department of State Public Advocate Files Petition to Reduce Tidewater Utilities, Inc. Rates The petition calls for an overall reduction in rates of 8.408 percent Dover, Del.—On June 23, 2022, the Delaware Division of the Public Advocate (“DPA”) filed a petition with the Public Service Commission (“Commission”) to […]
June 2022
Delmarva Power Requests 20 Percent Increase in Natural Gas Rates
Public Comment Session to be held Tuesday, May 3rd, 2022, at 6:00 p.m. Dover, Del.—On January 14, 2022, Delmarva Power filed an application with the Public Service Commission to increase its natural gas distribution rates by nearly $19.5 million, which is an overall increase of more than 20 percent. Pursuant to state law, on August […]
April 2022
Deputy Public Advocate Named President of CAPS, Inc.
On November 9, 2021, Deputy Public Advocate Ruth Price became the first Delaware representative to be appointed president of the Consumer Advocates of the PJM States, Inc. (CAPS). Over many years, Ruth has worked tirelessly on behalf of Delaware consumers at PJM, including the Artificial Island case. She was also instrumental in creating the CAPS […]
December 2021
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Have a complaint against a Delaware regulated utility?
Delaware's Regulated Utilities
Cable
Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.
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Electric
Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.
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Natural Gas
Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.
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Telecommunications
In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.
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Wastewater
In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.
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Water
Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.
Learn MoreOther Utility Information
