We are your advocate
What We Do
The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
Services We Don't Offer
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.
News
Commission Approves DPA Petition to Reduce Utility Rates in Light of Federal Tax Cuts
FOR IMMEDIATE RELEASE January 16, 2018 Contact: Drew Slater Public Advocate 302-388-1100 Commission Approves Public Advocate’s Petition to Reduce Utility Rates in Light of Federal Tax Cuts DOVER – The Delaware Public Service Commission today approved a petition from the state’s Public Advocate to ensure that consumers will receive the benefits of […]
January 2018
DPA Releases 2017 Annual Report
Earlier this afternoon, pursuant to Title 29, Chapter 87, Section 8716(i), the Division of the Public Advocate provided a copy of our annual report to Governor Carney and Members of the General Assembly. It has been a very busy year for the DPA and we look forward to continuing to work on behalf of consumers in the […]
January 2018
Public Advocate Calls for Refund of Corporate Tax Windfall To Customers
Contact: Andrew Slater – 302-388-1100 December 28, 2017 On December 22, 2017, President Donald Trump signed the Tax Cut and Jobs Act of 2017 (TCJA) into law. This law will result in a reduction in the corporate tax rate of 14 percent, from 35 percent to 21 percent, effective February 1, 2018. Such a […]
December 2017
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Have a complaint against a Delaware regulated utility?
Delaware's Regulated Utilities
Cable
Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.
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Electric
Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.
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Natural Gas
Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.
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Telecommunications
In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.
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Wastewater
In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.
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Water
Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.
Learn MoreOther Utility Information
