We are your advocate
What We Do
The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
Services We Don't Offer
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.
News
Deputy Public Advocate Named President of CAPS, Inc.
On November 9, 2021, Deputy Public Advocate Ruth Price became the first Delaware representative to be appointed president of the Consumer Advocates of the PJM States, Inc. (CAPS). Over many years, Ruth has worked tirelessly on behalf of Delaware consumers at PJM, including the Artificial Island case. She was also instrumental in creating the CAPS […]
December 2021
Delaware Public Advocate Named to NASUCA Executive Committee
On November 5, 2021, during their virtual annual meeting, the members of the National Association of State Utility Consumer Advocates (NASUCA) elected their 2022 Officers and Executive Committee. Among those elected to serve on the Executive Committee was the Delaware Public Advocate. This is his third term. NASUCA is represented by 55 consumer advocated in […]
December 2021
In collaboration with the Delaware Division of the Public Advocate, the Delaware Public Service Commission, and Energy Efficiency Advisory Council, Delmarva Power has provided a final installment of $2.3 million, as part of $4 million in total funding to the Energize Delaware Empowerment Grant Program managed and operated by Energize Delaware. This program provides funding […]
December 2021
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Have a complaint against a Delaware regulated utility?
Delaware's Regulated Utilities
Cable
Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.
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Electric
Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.
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Natural Gas
Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.
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Telecommunications
In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.
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Wastewater
In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.
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Water
Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.
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