We are your advocate
What We Do
The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
Services We Don't Offer
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1 (800) 273-9500.
News
Secretary of State Announces Departure of Public Advocate
Secretary of State Jeff Bullock on Thursday announced that Andrew (Drew) Slater will depart from his role as Delaware Public Advocate on Friday, February 17, 2023, and will assume a new role as Executive Director of the Sustainable Energy Utility, Inc., also known as Energize Delaware. Ruth Ann Price, who has served as Deputy Public […]
February 2023
On February 9, 2023, the Division of the Public Advocate filed their 2022 Annual Report. Some highlights from 2022: Consistent consumer engagement Electric and Gas rate cases and natural gas commodity price increases Potential 2023 rate cases $1.9 million from AMP to reduce account balances of limited-income customers Reduction in Tidewater Utilities’ rates Refund to […]
February 2023
Delmarva Power Files Request For $72.3 Million Rate Increase
FOR IMMEDIATE RELEASE December 16, 2022 Rate increase is one of the largest requested by the utility Dover, Del.—On December 15, 2022, Delmarva Power filed an application with the Public Service Commission to increase its electric distribution rates by $72.3 million. Pursuant to state law, this increase will become effective on a temporary basis on […]
December 2022
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Have a complaint against a Delaware regulated utility?
Delaware's Regulated Utilities
Cable
Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.
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Electric
Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.
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Natural Gas
Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.
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Telecommunications
In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.
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Wastewater
In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.
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Water
Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.
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