We are your advocate
What We Do
The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
Services We Don't Offer
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1 (800) 273-9500.
News
Delmarva Power Files Request For $72.3 Million Rate Increase
FOR IMMEDIATE RELEASE December 16, 2022 Rate increase is one of the largest requested by the utility Dover, Del.—On December 15, 2022, Delmarva Power filed an application with the Public Service Commission to increase its electric distribution rates by $72.3 million. Pursuant to state law, this increase will become effective on a temporary basis on […]
December 2022
Funding to help customers get back on track and take more control of their energy bills FOR IMMEDIATE RELEASE: NEWARK, Del. (December 8, 2022) — Delmarva Power, with support and approval of the Delaware Public Service Commission (PSC) and the Delaware Public Advocate, is providing more than $1.9 million to help limited-income residential customers in […]
December 2022
Public Advocate named Vice President of National Association of State Utility Consumer Advocates
At the National Association of State Utility Consumer Advocates (NASUCA) annual meeting on November 13, 2022, Andrew Slater was voted as the Vice President of NASUCA. This is the first time Delaware’s Public Advocate has held the position of Vice President and the highest position reached. “NASUCA is a tremendous organization and I’m honored to […]
December 2022
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Have a complaint against a Delaware regulated utility?
Delaware's Regulated Utilities
Cable
Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.
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Electric
Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.
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Natural Gas
Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.
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Telecommunications
In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.
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Wastewater
In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.
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Water
Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.
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