PSC and DPA Investigate Misleading Electric Supplier Marketing Practices
Delaware Public Service Commission and Delaware Public Advocate Investigate Misleading Electric Supplier Marketing Practices Dover – On July 29, 2020 the Delaware Public Service Commission opened PSC Docket No. 20-0451 to investigate misleading marketing practices by third-party electric suppliers. The Delaware PSC Staff and Delaware Division of the Public Advocate have reported receiving an increasing […]
Delmarva Power files for rate increases in Electric and Natural Gas
Delmarva Power has filed two requests for increases in rates. On Friday, February 21st, Delmarva Power filed a natural gas rate increase request with the Public Service Commission asking the Commission to approve a total increase of about $14.6 million. This requested was followed with a request on Friday, March 6th, for an electric rate […]
Investigation Reveals Thousands of Delaware Businesses May be Overpaying for Electric Service
FOR IMMEDIATE RELEASE March 5, 2020 Contact: Drew Slater Public Advocate 302-388-1100 Samantha Hemphill PSC Ombudsman 302-736-7564 Investigation Reveals Thousands of Delaware Businesses May be Overpaying for Electric Service Many Commercial Customers Eligible for Lower Rates from Delmarva Power DOVER – The Delaware Division of the Public Advocate and the Delaware Public […]
Customer Complaint Leads to Refunds for Thousands of Delmarva Power Customers
FOR IMMEDIATE RELEASE Sept. 17, 2019 Contact: Drew Slater Public Advocate 302-388-1100 Customer Complaint Leads to Refunds for Thousands of Delmarva Power Customers DOVER – Spurred by a single complaint from a customer, Delmarva Power will soon issue refunds to thousands of customers impacted by a recently identified billing error. The New Castle […]
Public Service Commission and Public Advocate Laud FERC Decision on Artificial Island
Statement on behalf of the Public Service Commission Staff and Division of the Public Advocate: “FERC’s decision on February 28th regarding the cost allocation of the $278 million Artificial Island project is a huge win for the Delmarva Zone (Delaware and Maryland). This decision avoids more than $200 million in cost to Delaware residents, and […]
Delmarva Power Request for Rate Increase
Delmarva Power Electric/Natural Gas Rate Increase Request On August 17, 2017, Delmarva Power filed applications seeking additional electric revenues of $24.4 million and additional natural gas revenues of $12.8 million. This is on top of the additional electric revenues of $31.5 million and natural gas revenues of $4.9 million just recently put into effect. If […]
Natural Gas Consumer Information
Regulated Utilities Delmarva Power and Light, Inc. (“Delmarva Power”) Chesapeake Utilities Corporation Utility Programs Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, some of which are highlighted below. DPA is offering this information as a service to the customers we represent, but we do not administer or control […]
Electric Consumer Information
Important Information Non-profit organizations may be eligible to have an energy assessment of their facilities at substantially reduced cost. An energy assessment is an important first step in understanding your energy usage and discovering ways to make your building more energy efficient and comfortable. The Delaware Sustainable Energy Utility (SEU) will cover 90% of the […]
Power Restoration After Storm
As of 7:00am, approximately 1,800 customers are without power and should be restored by noon today. If your power is still out and you need assistance with food or lodging, please contact the Red Cross at 1-800-733-2767.
Stella Storm Power Outages
There are more than 30,000 DPL customers without power in New Castle County due to the Stella storm. If you are experiencing an outage, call 1-800-898-8042. More information to follow here and on Facebook.
