Delaware.gov logo

Ensuring reasonable utility
rates for everyone.

Image of the Public Advocate text logo


We are your advocate




Image of an electric plug icon

What We Do


The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.

Image of a an icon that makes clear we do not offer financial services

Services We Don't Offer


The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1 (800) 273-9500.



More information about us





Have a complaint against a Delaware regulated utility?



Delaware's Regulated Utilities




Image of an internet cable wire icon

Cable

Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.

Learn More


Image of a electric bolt icon

Electric

Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.

Learn More


Image of a gas stove icon

Natural Gas

Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.

Learn More


Image of a radio antenna icon

Telecommunications

In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.

Learn More


Image of a wastewater pipe icon

Wastewater

In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.

Learn More


Image of a water droplet icon

Water

Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.

Learn More




Other Utility Information

Image of the Public Service Commission (PSC) logo
Image of the Delaware 211 Help Hotline logo
Image of the Energize Delaware logo
Image of the National Association of State Utility Consumer Advocates (NASUCA) logo
Image of the 811 - Call before you dig logo

+