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Delaware Division of the
Public Advocate


 Pages Tagged With: "customers"

Artesian Water Customers to Receive Credit from Settlement Agreement

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PSC and DPA Investigate Misleading Electric Supplier Marketing Practices

Delaware Public Service Commission and Delaware Public Advocate Investigate Misleading Electric Supplier Marketing Practices  Dover – On July 29, 2020 the Delaware Public Service Commission opened PSC Docket No. 20-0451 to investigate misleading marketing practices by third-party electric suppliers.  The Delaware PSC Staff and Delaware Division of the Public Advocate have reported receiving an increasing […]

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Investigation Reveals Thousands of Delaware Businesses May be Overpaying for Electric Service

FOR IMMEDIATE RELEASE March 5, 2020   Contact: Drew Slater Public Advocate 302-388-1100 Samantha Hemphill PSC Ombudsman 302-736-7564   Investigation Reveals Thousands of Delaware Businesses May be Overpaying for Electric Service Many Commercial Customers Eligible for Lower Rates from Delmarva Power   DOVER – The Delaware Division of the Public Advocate and the Delaware Public […]

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Public Advocate Calls on White House to Deny Subsidies for Coal and Nuclear Plants

Dover, Del. – Delaware’s Public Advocate today issued a letter to the White House asking the Trump administration to deny a request for emergency bailouts for aging coal and nuclear power plants owned by a large regional energy supplier. The letter addresses a recent filing from Ohio-based FirstEnergy Solutions asking the federal Department of Energy to […]

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Commission Approves DPA Petition to Reduce Utility Rates in Light of Federal Tax Cuts

FOR IMMEDIATE RELEASE January 16, 2018    Contact: Drew Slater Public Advocate 302-388-1100   Commission Approves Public Advocate’s Petition to Reduce Utility Rates in Light of Federal Tax Cuts   DOVER – The Delaware Public Service Commission today approved a petition from the state’s Public Advocate to ensure that consumers will receive the benefits of […]

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Public Advocate Calls for Refund of Corporate Tax Windfall To Customers

Contact: Andrew Slater – 302-388-1100 December 28, 2017   On December 22, 2017, President Donald Trump signed the Tax Cut and Jobs Act of 2017 (TCJA) into law. This law will result in a reduction in the corporate tax rate of 14 percent, from 35 percent to 21 percent, effective February 1, 2018. Such a […]

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April is National Safe Digging Month

April is National Safe Digging Month! Digging without knowing the approximate location of underground utilities can result in damage to gas, electric, communications, water and sewer lines, which can lead to service disruptions, serious injuries and costly repairs. Call 8-1-1 BEFORE you dig!

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PSC Regulated Utilities

Below are the utilities under the jurisdiction of the Public Service Commission (“PSC”). The Division of the Public Advocate may intervene in cases filed at the PSC by any of these utility providers. Don’t wait for a disconnection notice! If you have difficulty paying your utility bill, contact your service provider as soon as you […]

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Consumer Information

The Division of the Public Advocate strongly believes that information and knowledge helps to empower customers. With that in mind, we have created dedicated web pages related to regulated utility services – electric, natural gas, cable, water, wastewater, and telecommunications – and offering important information on topics such utility programs, financial resources, conservation, and others. […]

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