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Ensuring reasonable utility
rates for everyone.

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We are your advocate




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What We Do


The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.

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Services We Don't Offer


The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.



More information about us




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News

Delmarva Power Natural Gas Refund

Attention Delmarva Power Gas Customers: Due to the settlement agreement on the Delmarva natural gas case, you are due a refund of the rates put into effect. This refund will take place the weekend of August 12th with the possibility of a continuation of the refunds over the weekend of August 19th. Attached is part […]

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August 2017


Governor Carney signs SJR 2

On June 29, 2017, Governor Carney signed Senate Joint Resolution 2 – URGING THE FEDERAL ENERGY REGULATORY COMMISSION TO ACCEPT EITHER OF PJM INTERCONNECTION, L.L.C.’S ALTERNATIVE METHODOLOGIES FOR ALLOCATING THE COST OF THE ARTIFICIAL ISLAND PROJECT AS RECOMMENDED BY GOVERNOR CARNEY AND GOVERNOR HOGAN. We want to thank Governor Carney and the General Assembly for […]

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July 2017


Delmarva Power SOS Rates Decrease

On June 1, 2017, the Public Service Commission approved the Standard Offer Service (SOS) residential rates for Delmarva Power. These rates, which are set by the market, decreased 4.5 percent and residential customers who use an average of 966 kilowatt hours (kWh) per month on average will see a summer savings of about $6.76 and […]

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July 2017


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Have a complaint against a Delaware regulated utility?



Delaware's Regulated Utilities




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Cable

Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.

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Electric

Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.

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Natural Gas

Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.

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Telecommunications

In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.

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Wastewater

In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.

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Water

Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.

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Other Utility Information

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