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Ensuring reasonable utility
rates for everyone.

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We are your advocate




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What We Do


The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.

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Services We Don't Offer


The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.



More information about us




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News

Suez Water Delaware Issues Boil Water Alert

Boil Water Alert This afternoon Suez Water issued an alert for northern New Castle County residents asking that they boil their water due to a large main break. The following communities are asked to boil their water for safety: Buckingham Greene, Buckingham Heights, Carpenter Woods, Darley, Darley Woods, Delaview, Green Acres, Highland Woods, Hilton, Indian […]

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May 2017


Deputy Public Advocate speaks at PJM Annual Meeting

Deputy Public Advocate, Ruth Ann Price, spoke at the PJM Annual Conference last week on cost containment. The RTO Insider article (May 21, 2017) link is provided below along with the excerpt of Ms. Price’s comments. We are proud to represent Delaware as the PJM stakeholder. “PJM has yet to complete a competitively bid transmission […]

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May 2017


New Website for DPA Launched

April 18th is National Lineman Appreciation Day! Thank you to all the men and women who work tirelessly day and night, in good and bad weather, to keep our lights on. New Website: In an effort to be more accessible, this afternoon our new website interface went live. We hope this new interface, along with […]

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April 2017


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Have a complaint against a Delaware regulated utility?



Delaware's Regulated Utilities




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Cable

Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.

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Electric

Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.

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Natural Gas

Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.

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Telecommunications

In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.

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Wastewater

In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.

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Water

Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.

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Other Utility Information

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