David L. Bonar, Public Advocate
Welcome to the web site of the Division of the Public Advocate (DPA). The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
The Public Advocate represents the interests of investor-owned utility consumers in any matter or proceeding before the Delaware Public Service Commission (PSC) involving rates, services or practices of public utilities regulated by the PSC. The Public Advocate also represents the interests of utility consumers before the courts of this State, federal courts and federal administrative and regulatory agencies and commissions. Visit our About Agency page to learn more.
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.
Freedom Of Information Act (FOIA) - FOIA Requests may be made by mail or in person to the Division of the Public Advocate, 820 N. French St., 4th Floor, Wilmington, Delaware 19801; or to the FOIA Coordinator, Delaware Department of State, Office of the Secretary, 401 Federal Street, Suite 3, Townsend Building, Dover, Delaware 19901; by fax at (302) 577-3297 or (302) 739-3811; by online request form; or by e-mail to the Department of State FOIA Coordinator.
This web site is a tool to help educate and inform the utility customers we represent, so we welcome and we appreciate your feedback. If you have any recommendations for further improvements, or have comments or concerns about the content on these pages, please send a message to the Webmaster. .
The next Commission meeting will be held on Tuesday, March 3, 2015 beginning at !;00 p.m. in the PSC Hearing Room, Dover, DE. View agenda and meeting materials.
Exelon-PHI merger case (PSC Docket No. 14-193) - On February 18, 2015, the Commission voted to defer hearings on the proposed Settlement Agreement until April 7, 2015. Additional information will be made available closer to the hearing date.
Delaware's Sustainable Energy Utility (Energize Delaware) recently released its Strategic Plan for 2015 and beyond. The new plan charts the future course for growth and new sustainable energy programs for homes, businesses, governmental buildings and non-profits.
Public Advocate David Bonar urges Delmarva Power customers who have purchased their energy supply from a third party energy supplier to review their contract terms and conditions. Press Release (Oct. 3, 2014)