Welcome to the website of the Delaware Division of the Public Advocate (DPA). Pursuant to state law (29 Del. C., Section 8716), the duty of the Public Adocate is advocate for the lowest reasonable rates for consumers, consistent with an equitable distribution of rates among all classes of consumers and the maintenance of adequate utility service. The Public Advocate will appear before the Delaware Public Service Commission (PSC) on behalf of the interest of consumers in any matter or proceeding over which the Commission has jurisdiction and in which the Public Advocate deems the interest of consumers requires such participation. The Public Advocate will also appear on behalf of the interest of consumers in the courts of this State, the federal courts and federal administrative and regulatory agencies and commissions in matters involving rates, service and practices of public utilities regulated by the PSC.

If you need financial assistance with payment of your utility bill, dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.

Freedom Of Information Act (FOIA) - FOIA Requests may be made by mail or in person to the Division of the Public Advocate, 820 N. French St., 4th Floor, Wilmington, Delaware 19801; or to the FOIA Coordinator, Delaware Department of State, Office of the Secretary, 401 Federal Street, Suite 3, Townsend Building, Dover, Delaware 19901; by fax at (302) 577-3297 or (302) 739-3811; by online request form; or by e-mail to the Department of State FOIA Coordinator.