David L. Bonar, Public Advocate
Welcome to the web site of the Division of the Public Advocate (DPA). The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
The Public Advocate represents the interests of investor-owned utility consumers in any matter or proceeding before the Delaware Public Service Commission (PSC) involving rates, services or practices of public utilities regulated by the PSC. The Public Advocate also represents the interests of utility consumers before the courts of this State, federal courts and federal administrative and regulatory agencies and commissions. Visit our About Agency page to learn more.
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.
Freedom Of Information Act (FOIA) - FOIA Requests may be made by mail or in person to the Division of the Public Advocate, 820 N. French St., 4th Floor, Wilmington, Delaware 19801; or to the FOIA Coordinator, Delaware Department of State, Office of the Secretary, 401 Federal Street, Suite 3, Townsend Building, Dover, Delaware 19901; by fax at (302) 577-3297 or (302) 739-3811; by online request form; or by e-mail to the Department of State FOIA Coordinator.
This web site is a tool to help educate and inform the utility customers we represent, so we welcome and we appreciate your feedback. If you have any recommendations for further improvements, or have comments or concerns about the content on these pages, please send a message to the Webmaster. .
The next Commission meeting will be held on Tuesday, July 21, 2015 beginning at 1;00 p.m. in the PSC Hearing Room, Dover, DE. See the agenda and meeting materials for matters to be considered by the Commission. If you are unable to attend in person, the PSC will provide a live video stream of this meeting starting at 1:00 p.m. (questions or problems with the service should be directed to the PSC at (302) 736-7500.
The Delaware Public Advocate, as part of a broader coalition of states and consumer advocates, filed an Amici brief with the Unted States Sumpreme Court to support the continued participation of demand response resources in wholesale markets. Demand response resources help to lower the overall wholesale price for electricity, producing savings for all customers of wholesale markets. Read the Brief.
Delmarva Power recently launched an education campaign for its customers considering renewable energy. Learn more from Delmarva's Green Power Connection...
Considerations for Installing Solar Panels In Delaware: This fact sheet from the Department of Natural Resources and Environmental Control (DNREC) can help you decide if system ownership, leasing, or a power purchase agreement will best meet your needs when choosing to install a solar panel system in Delaware. DNREC also released a report titled "Green Energy Fund Review and Recommendations Final Report" which includes a review of regional solar markets, solar incentives, and a comprehensive analysis of Delaware's Green Energy Porgram and recommendations for changes to the program.
Habitat for Humanity gets $20,300 Rebate from Delaware Sustainable Energy Utility (Press Release - June 9, 2015) The Public Advocate sits on the Executive Board of the SEU.