David L. Bonar, Public Advocate
Welcome to the web site of the Division of the Public Advocate (DPA). The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
The Public Advocate represents the interests of investor-owned utility consumers in any matter or proceeding before the Delaware Public Service Commission (PSC) involving rates, services or practices of public utilities regulated by the PSC. The Public Advocate also represents the interests of utility consumers before the courts of this State, federal courts and federal administrative and regulatory agencies and commissions. Visit our About Agency page to learn more.
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.
Freedom Of Information Act (FOIA) - FOIA Requests may be made by mail or in person to the Division of the Public Advocate, 820 N. French St., 4th Floor, Wilmington, Delaware 19801; or to the FOIA Coordinator, Delaware Department of State, Office of the Secretary, 401 Federal Street, Suite 3, Townsend Building, Dover, Delaware 19901; by fax at (302) 577-3297 or (302) 739-3811; by online request form; or by e-mail to the Department of State FOIA Coordinator.
This web site is a tool to help educate and inform the utility customers we represent, so we welcome and we appreciate your feedback. If you have any recommendations for further improvements, or have comments or concerns about the content on these pages, please send a message to the Webmaster. .
The next meeting of the Public Service Commission will be held on September 30, 2014, starting at 1:00 p.m.: Additional details, including agenda
DNREC's Division of Energy and Climate and the state's Sustainable Energy Utility (SEU) have announced the August 4, 2014 launch of the Joint Green Energy Program with the intention of increasing small-scale photovoltaic installations in Delaware through the state’s Green Energy Fund. Other Green Energy Fund-related incentives and grant applications are being revised to become effective on the same date. Learn more...
2013 Annual Report of the Division of the Public Advocate (January 10, 2014)