David L. Bonar, Public Advocate

David L. Bonar, Public AdvocateWelcome to the web site of the Division of the Public Advocate (DPA). The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.

The Public Advocate represents the interests of investor-owned utility consumers in any matter or proceeding before the Delaware Public Service Commission (PSC) involving rates, services or practices of public utilities regulated by the PSC. The Public Advocate also represents the interests of utility consumers before the courts of this State, federal courts and federal administrative and regulatory agencies and commissions. Visit our About Agency page to learn more.

The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.

Freedom Of Information Act (FOIA) - FOIA Requests may be made by mail or in person to the Division of the Public Advocate, 820 N. French St., 4th Floor, Wilmington, Delaware 19801; or to the FOIA Coordinator, Delaware Department of State, Office of the Secretary, 401 Federal Street, Suite 3, Townsend Building, Dover, Delaware 19901; by fax at (302) 577-3297 or (302) 739-3811; by online request form; or by e-mail to the Department of State FOIA Coordinator.

This web site is a tool to help educate and inform the utility customers we represent, so we welcome and we appreciate your feedback. If you have any recommendations for further improvements, or have comments or concerns about the content on these pages, please send a message to the Webmaster. .

Current Events

Traffic Safety News Super Bowl XLIX (Jan. 29, 2015) - The Super Bowl is America's most watched national sporting event. On Super Bowl Sunday, February 1, there will be lots of game day socializing that may include drinking. The Office of Highway Safety and law enforcement officials are urging football fans to choose sides now: drinking OR driving. More...

The next meeting of the Public Service Commission will be held Thursday, February 5, 2015, starting at 1:00 p.m. Additional details, including agenda (links to documents to be considered by the PSC are in the agenda)

Evidentiary Hearings in the Exelon-PHI merger case (PSC Docket No. 14-193) are scheduled to begin February 18, 2015 at 1:00 p.m. in the House Chamber of Legislative Hall, 411 Legislative Ave., Dover, DE. Additional dates may be found on the PSC Calendar of Events. This is an Evidentiary Hearing and the public will not have an opportunity to speak; however, the DPA encourages individuals to attend and observe these proceedings. Because of the location, additional security precautions are in place: be prepared to show a government issued picture identification card.

Learn how to prepare for the inevitable winter storms and extreme cold with this informative guide from Ready.gov.

Public Advocate David Bonar urges Delmarva Power customers who have purchased their energy supply from a third party energy supplier to review their contract terms and conditions. Press Release (Oct. 3, 2014)

2013 Annual Report of the Division of the Public Advocate (January 10, 2014)