David L. Bonar, Public Advocate
Welcome to the web site of the Division of the Public Advocate (DPA). The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
The Public Advocate represents the interests of investor-owned utility consumers in any matter or proceeding before the Delaware Public Service Commission (PSC) involving rates, services or practices of public utilities regulated by the PSC. The Public Advocate also represents the interests of utility consumers before the courts of this State, federal courts and federal administrative and regulatory agencies and commissions. Visit our About Agency page to learn more.
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.
Freedom Of Information Act (FOIA) - FOIA Requests may be made by mail or in person to the Division of the Public Advocate, 820 N. French St., 4th Floor, Wilmington, Delaware 19801; or to the FOIA Coordinator, Delaware Department of State, Office of the Secretary, 401 Federal Street, Suite 3, Townsend Building, Dover, Delaware 19901; by fax at (302) 577-3297 or (302) 739-3811; by online request form; or by e-mail to the Department of State FOIA Coordinator.
This web site is a tool to help educate and inform the utility customers we represent, so we welcome and we appreciate your feedback. If you have any recommendations for further improvements, or have comments or concerns about the content on these pages, please send a message to the Webmaster. .
An Evidentiary Hearing in PSC Docket No. 13-383 will be held on Monday, April 27, 2015 at 10:00 a.m. in the PSC Hearing Room, 861 Silver Lake Blvd., Dover DE 19904. This case involves proposed changes to the Transportation and Balancing Rider ("Transportation Rider") and Rate Schedule "SUP" ("Gas Supplier Schedule") of Chesapeake Utilities Corp. tariff. Case documents are available from the PSC's Delafile by searching for the docket number. Members of the public are welcome to observe the proceedings; however, public comments will not be taken.
The next Commission meeting will be held on Tuesday, May 5, 2015 beginning at 1;00 p.m. in the PSC Hearing Room, Dover, DE. See the agenda and meeting materials for matters to be considered by the Commission. If you are unable to attend in person, the PSC provides a live video stream of this meeting starting at 1:00 p.m. (questions or problems with the service should be directed to the PSC at (302) 736-7500.
Read about payment assistance, free trees to help reduce energy use, and other important information in the current Delmarva News Brief.
April is National Safe Digging Month. Spring is a great time for planting and other home repairs or improvements, but it can also be dangerous if you hit an unmarked utility line when digging. Instead of risking service interruptions, fines and repair costs, an injury or worse, call 8-1-1 to have underground utilities marked at no cost to you... yes, it's FREE! Remember: Be smart, dig safely, call 8-1-1 BEFORE you dig.