We are your advocate
What We Do
The role of the Public Advocate is to advocate for the lowest reasonable rates for residential and small commercial utility consumers, consistent with a fair distribution of rates and maintaining reliable utility service.
Services We Don't Offer
The DPA does not offer financial assistance. If you need help paying your utility bill, contact your utility provider as soon as possible or dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.
Earlier today, PJM held a special Transmission Expansion Advisory Committee (TEAC) meeting to discuss alternative methodologies to the Artificial Island project. They provided two new methodologies which would greatly reduce the burden on Delaware consumers. However, we are not done yet. We need to continue to work with the Federal Energy Regulatory Commission (FERC) asking […]
Update (5/25/17 12:00pm): This alert has been canceled after review by the Office of Drinking Water after confirmed clean lab tests. This afternoon Suez Water issued an alert for northern New Castle County residents asking that they boil their water due to a large main break. The following communities are asked to boil their water […]
Deputy Public Advocate, Ruth Ann Price, spoke at the PJM Annual Conference last week on cost containment. The RTO Insider article (May 21, 2017) link is provided below along with the excerpt of Ms. Price’s comments. We are proud to represent Delaware as the PJM stakeholder. “PJM has yet to complete a competitively bid transmission […]
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Delaware's Regulated Utilities
Atlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three.Learn More
Delmarva Power and Light, Inc. ("Delmarva Power") is the only electric distribution company ("EDC") regulated by the Delaware Public Service Commission.Learn More
Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs.Learn More
In most cases neither the PSC nor the DPA will be able to address concerns related to billing, rates, or service quality matters when it come to telecommunications.Learn More
In some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill.Learn More
Delawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water.Learn More