Update (5/25/17 12:00pm): This alert has been canceled after review by the Office of Drinking Water after confirmed clean lab tests.

This afternoon Suez Water issued an alert for northern New Castle County residents asking that they boil their water due to a large main break. The following communities are asked to boil their water for safety: Buckingham Greene, Buckingham Heights, Carpenter Woods, Darley, Darley Woods, Delaview, Green Acres, Highland Woods, Hilton, Indian Field, Longview Farms, Meriden Northfield, Old Gate Lane, Princeton Estates, Ramblewood, Ryan Estate, Sherwood Green, Silvercroft, Stone Creek, Sunset Farms, Sutton Place, Timber Run, Timberwood, Top Of The Hill Apartments, Veale Tract, Wembley, Westerloo, Westwood, Windybush, Woodcroft, Woodside Hills, Woodview Village, Wycliffe. For more information, please visit Suez Water Delaware at http://www.mysuezwater.com/delaware/news/press-releases.

The full news alert from Suez Water Delaware is:

In conjunction with the Delaware Office of Drinking Water, SUEZ has issued a boil water advisory affecting certain customers north of Wilmington.  Below the following order you will find a list of communities are affected and a map is available on our SUEZ Water Delaware Facebook page:

Drinking Water Warning

BOIL YOUR WATER BEFORE USING

HIERVAN EL AGUA ANTES DE USARLA.

ESTE INFORME CONTIENE INFORMACION IMPORTANTE ACERCA DE SU AGUA POTABLE. HAGA QUE ALGUIEN LO TRADUZCA PARA USTED, O HABLE CON ALGUIEN QUE LO ENTIENDA.

May Be At Increased Risk From Microbial Contamination.

 

We routinely monitor the conditions in the distribution system. On Wednesday 5/24/17, we experienced a drop in pressure due to a main break they caused a loss of positive water pressure in a section of our distribution system. A loss of positive water pressure is a signal of the existence of conditions that could allow contamination to enter the distribution system through back-flow by back-pressure or back-siphonage. As a result, there is an increased chance that the water may contain disease-causing organisms. What should I do?

DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil, let it boil for one minute, and let it cool before using; or use bottled water. You should use boiled or bottled water for drinking, making ice, washing dishes, brushing teeth, and food preparation until further notice.

Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites, which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches.

These symptoms, however, are not caused only by organisms in drinking water, but also by other factors. If you experience any of these symptoms and they persist, you may want to seek medical advice.

People with severely compromised immune systems, infants, and some elderly may be at increased risk. These people should seek advice about drinking water from their health care providers. General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1 (800) 426-4791.

What happened? What is being done?

We will inform you when all corrective actions have been completed and when you no longer need to boil your water.

If restaurants want to know more about the precautions they should follow, they can call Public Health Office of Drinking Water at 302-741-8582. Suez’s customer service department phone number is 302-633-5900 for individuals with questions about their water service.

 

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by Suez Water.

PWS ID# DE0000564:  Date distributed: 5/24/17

Affected communities:

ARDEN

ARDENCROFT

ARDENTOWN

BELLEMEADE

BEVERLY WOODS

BRANDYWINE RIDGE

BUCKINGHAM GREENE

BUCKINGHAM HEIGHTS

CARPENTER WOODS

DARLEY

DARLEY WOODS

DELAVIEW

GREEN ACRES

HIGHLAND WOODS

HILTON

INDIAN FIELD

LONGVIEW FARMS

MERIDEN

NORTHFIELD

OLD GATE LANE

PRINCETON ESTATES

RAMBLEWOOD

RYAN ESTATE

SHERWOOD GREEN

SILVERCROFT

STONE CREEK

SUNSET FARMS

SUTTON PLACE

TIMBER RUN

TIMBERWOOD

TOP OF THE HILL APTS

VEALE TRACT

WEMBLEY

WESTERLOO

WESTWOOD

WINDYBUSH

WOODCROFT

WOODSIDE HILLS

WOODVIEW VILLAGE

WYCLIFFE