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Delaware Division of the
Public Advocate

 Pages Tagged With: "wastewater"

Commission Approves DPA Petition to Reduce Utility Rates in Light of Federal Tax Cuts

FOR IMMEDIATE RELEASE January 16, 2018    Contact: Drew Slater Public Advocate 302-388-1100   Commission Approves Public Advocate’s Petition to Reduce Utility Rates in Light of Federal Tax Cuts   DOVER – The Delaware Public Service Commission today approved a petition from the state’s Public Advocate to ensure that consumers will receive the benefits of […]

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Water Consumer Information

Important Information Artesian Water Co. customers: By Order No. 8468 (Oct. 22, 2013), Artesian Water Company is now permitted to discontinue service at a location “when a customer is found to be using or receiving unauthorized water volumes through manipulation, bypass or unauthorized use of the meter.” In order to restore service, the customer will […]

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PSC Regulated Utilities

Below are the utilities under the jurisdiction of the Public Service Commission (“PSC”). The Division of the Public Advocate may intervene in cases filed at the PSC by any of these utility providers. Don’t wait for a disconnection notice! If you have difficulty paying your utility bill, contact your service provider as soon as you […]

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Consumer Information

The Division of the Public Advocate strongly believes that information and knowledge helps to empower customers. With that in mind, we have created dedicated web pages related to regulated utility services – electric, natural gas, cable, water, wastewater, and telecommunications – and offering important information on topics such utility programs, financial resources, conservation, and others. […]

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Frequently Asked Questions (FAQs)

What is the Division of Public Advocate? How does the DPA represent consumer interests before the PSC? How else does the DPA work for consumers? What should I do if I have a question or complaint about my utility bill or service? Who can I contact if I have a complaint with my long distance […]

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About the Division of the Public Advocate

The Division of the Public Advocate (DPA) was established in 1978 after public outcry over steadily and sharply increasing electricity rates. In establishing the DPA, the General Assembly charged the Public Advocate with representing consumer interests whenever PSC-regulated utility companies in Delaware seek changes in the delivery of services or changes in rates for electric […]

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Artesian Water Company, Inc. Filed an Application

Artesian Water Company, Inc. filed an application (PSC Docket No. 14-132) seeking an increase in total revenue of slightly more than $9.98 million. This represents an incremental increase of 12.59%a however, by including the Distribution System Improvement Charge (“DSIC”) of 3.32% currently in place, which is set to zero upon filing for a general rate […]

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Artesian Wastewater Increase

Effective October 8, 2013, rates for customers of Artesian Wastewater Management, Inc. will increase to $80 per EDU per month (EDU stands for Equivalent Dwelling Unit; most residential customers are charged 1 EDU). By Order No. 8442, rates will increase to $85 per EDU per month approximately one year later on September 14, 2014. The […]

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