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Water Consumer Information
Important Information Artesian Water Co. customers: By Order No. 8468 (Oct. 22, 2013), Artesian Water Company is now permitted to discontinue service at a location “when a customer is found to be using or receiving unauthorized water volumes through manipulation, bypass or unauthorized use of the meter.” In order to restore service, the customer will […]
Natural Gas Consumer Information
Regulated Utilities Delmarva Power and Light, Inc. (“Delmarva Power”) Chesapeake Utilities Corporation Utility Programs Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, some of which are highlighted below. DPA is offering this information as a service to the customers we represent, but we do not administer or control […]
Telecommunications Consumer Information
Regulated Utilities Legislation modifying Title 26, Chapter I, Subchapter VII-A removed basic telephone services from the regulatory oversight of the Public Service Commission effective July 1, 2013, except in locations where there is no alternative provider (this includes cable/voice over internet protocol, wireline, or wireless). This means that in most cases neither the PSC nor […]
Electric Consumer Information
Important Information Non-profit organizations may be eligible to have an energy assessment of their facilities at substantially reduced cost. An energy assessment is an important first step in understanding your energy usage and discovering ways to make your building more energy efficient and comfortable. The Delaware Sustainable Energy Utility (SEU) will cover 90% of the […]
PSC Regulated Utilities
Below are the utilities under the jurisdiction of the Public Service Commission (“PSC”). The Division of the Public Advocate may intervene in cases filed at the PSC by any of these utility providers. Don’t wait for a disconnection notice! If you have difficulty paying your utility bill, contact your service provider as soon as you […]
Frequently Asked Questions (FAQs)
What is the Division of Public Advocate? The Division of the Public Advocate (DPA) is the State agency that represents consumers before the Delaware Public Service Commission (PSC) whenever a PSC-regulated utility company (electric, natural gas, wastewater, water, or basic telephone service) in Delaware seeks a change in rates or a change in the delivery […]
Requests for Proposals (RFPs)
The Delaware Division of the Public Advocate is statutorily charged with advocating for the lowest reasonable rates for residential and small commercial customers of public utilities (electric, natural gas, water, wastewater) regulated by the Delaware Public Service Commission (“PSC”). To fulfill that obligation, the DPA will, as needed, issue Requests for Proposals (“RFPs”) seeking the […]
Opposition of Cost Allocation
This morning, Public Advocate Drew Slater sent a letter to PJM ahead of their board meeting later this week opposing the cost allocation of the Artificial Island project. You can read the letter here.
Artificial Island Proposal
This morning the DPA had the opportunity to attend the Regional Legislative Electronic Transmission Cost Equity Committee meeting in the Senate Chamber. This meeting was called by the co-chairs, Senator McDowell and Representative Paradee, to hear from PJM on the Artificial Island proposal. We were afforded the opportunity for public comments and our comments are […]
