Recent legislation modifying Title 26, Chapter I, Subchapter VII-A removed basic telephone services from the regulatory oversight of the Public Service Commission effective July 1, 2013, except in locations where there is no alternative provider (this includes cable/voice over internet protocol, wireline, or wireless). This means that in most cases neither the PSC nor the […]
Non-profit organizations may be eligible to have an energy assessment of their facilities at a substantially reduced cost. An energy assessment is an important first step in understanding your energy usage and discovering ways to make your building more energy efficient and comfortable. The Delaware Sustainable Energy Utility (SEU) will cover 90% of the cost of an […]
Below are the utilities under the jurisdiction of the Public Service Commission (“PSC”). The Division of the Public Advocate may intervene in cases filed at the PSC by any of these utility providers. Don’t wait for a disconnection notice! If you have difficulty paying your utility bill, contact your service provider as soon as you […]
What is the Division of Public Advocate? How does the DPA represent consumer interests before the PSC? How else does the DPA work for consumers? What should I do if I have a question or complaint about my utility bill or service? Who can I contact if I have a complaint with my long distance […]
The Delaware Division of the Public Advocate is statutorily charged with advocating for the lowest reasonable rates for residential and small commercial customers of public utilities (electric, natural gas, water, wastewater) regulated by the Delaware Public Service Commission (“PSC”). To fulfill that obligation, the DPA will, as needed, issue Requests for Proposals (“RFPs”) seeking the […]
This morning, Public Advocate Drew Slater sent a letter to PJM ahead of their board meeting later this week opposing the cost allocation of the Artificial Island project. You can read the letter here.
This morning the DPA had the opportunity to attend the Regional Legislative Electronic Transmission Cost Equity Committee meeting in the Senate Chamber. This meeting was called by the co-chairs, Senator McDowell and Representative Paradee, to hear from PJM on the Artificial Island proposal. We were afforded the opportunity for public comments and our comments are […]
In an effort to improve openness and share advocacy updates on your behalf, we joined Facebook. Check out our Facebook page for news and updates.
Public Advocate Dave Bonar comments on the potential impact of a FERC decision on the allocation of Artificial Island costs to Delaware customers (The News Journal)
Stay Connected! The National Association of State Utility Consumer Advocates, the National Association of Regulatory Utility Commssioners (NARUC) and the Federal Communications Commission (FCC) are designating September 14-20 as “National Telephone Discount Lifeline Awareness Week.” Lifeline is a government benefit program that provides discounted wireline or wireless phone service to eligible low-income consumers. To see […]