Below are the utilities under the jurisdiction of the Public Service Commission (“PSC”). The Division of the Public Advocate may intervene in cases filed at the PSC by any of these utility providers. Don’t wait for a disconnection notice! If you have difficulty paying your utility bill, contact your service provider as soon as you […]
The Division of the Public Advocate strongly believes that information and knowledge helps to empower customers. With that in mind, we have created dedicated web pages related to regulated utility services – electric, natural gas, cable, water, wastewater, and telecommunications – and offering important information on topics such utility programs, financial resources, conservation, and others. […]
The Division of the Public Advocate (DPA) was established in 1978 after public outcry over steadily and sharply increasing electricity rates. In establishing the DPA, the General Assembly charged the Public Advocate with representing consumer interests whenever PSC-regulated utility companies in Delaware seek changes in the delivery of services or changes in rates for electric […]
The News Journal wrote an article on Artificial Island and the cost to consumers. We appreciate them bringing this important issue to the forefront to inform consumers of the $2-$4 cost per month for the next 40 years. You can read the article here .
This morning the DPA had the opportunity to attend the Regional Legislative Electronic Transmission Cost Equity Committee meeting in the Senate Chamber. This meeting was called by the co-chairs, Senator McDowell and Representative Paradee, to hear from PJM on the Artificial Island proposal. We were afforded the opportunity for public comments and our comments are […]
As of 7:00am, approximately 1,800 customers are without power and should be restored by noon today. If your power is still out and you need assistance with food or lodging, please contact the Red Cross at 1-800-733-2767.
There are more than 30,000 DPL customers without power in New Castle County due to the Stella storm. If you are experiencing an outage, call 1-800-898-8042. More information to follow here and on Facebook.
Delmarva Power electric and gas customers receive bill credits from the merger with Exelon Read Full Article
Electric Choice in Delaware: Switching to a third party supplier can help consumers lower their energy bills as compared to remaining on the Standard Offer Service (SOS) energy supply provided by Delmarva Power, yet few residential and small commercial customers have made a switch. To understand barriers and evaluate potential solutions, the Division of the […]
The Delaware Public Advocate, as part of a broader coalition of states and consumer advocates, filed an Amici brief with the Unted States Supreme Court to support the continued participation of demand response resources in wholesale markets. Demand response resources help to lower the overall wholesale price for electricity, producing savings for all customers of […]