Gov. Carney & Gov. Hogan Issue Letter
Governor Carney and Maryland Governor Larry Hogan issue a joint letter opposing the Artificial Island cost allocation as an unjust rate increase on Delmarva Zone customers. Check out the article here.
General Assembly Passes SJR 1
The General Assembly passed SJR 1 this afternoon, which opposes the Artificial Island project cost allocation and urges PJM to join Delaware, and other parties, contesting the cost allocation before the Federal Energy Regulatory Commission (FERC). This bill was passed unanimously and signed by the Governor.
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Water Consumer Information
Important Information Artesian Water Co. customers: By Order No. 8468 (Oct. 22, 2013), Artesian Water Company is now permitted to discontinue service at a location “when a customer is found to be using or receiving unauthorized water volumes through manipulation, bypass or unauthorized use of the meter.” In order to restore service, the customer will […]
Natural Gas Consumer Information
Regulated Utilities Delmarva Power and Light, Inc. (“Delmarva Power”) Chesapeake Utilities Corporation Utility Programs Both Delmarva Power and Chesapeake offer a number of programs designed to help their customers, some of which are highlighted below. DPA is offering this information as a service to the customers we represent, but we do not administer or control […]
Telecommunications Consumer Information
Regulated Utilities Legislation modifying Title 26, Chapter I, Subchapter VII-A removed basic telephone services from the regulatory oversight of the Public Service Commission effective July 1, 2013, except in locations where there is no alternative provider (this includes cable/voice over internet protocol, wireline, or wireless). This means that in most cases neither the PSC nor […]
Electric Consumer Information
Important Information Non-profit organizations may be eligible to have an energy assessment of their facilities at substantially reduced cost. An energy assessment is an important first step in understanding your energy usage and discovering ways to make your building more energy efficient and comfortable. The Delaware Sustainable Energy Utility (SEU) will cover 90% of the […]
Cable Consumer Information
Regulated Utilities Atlantic Broadband Comcast Cable Verizon Delaware LLC | En Español Utility Programs Many cable providers offer programs designed to help their customers, some of which are highlighted below. DPA is offering this information as a service to the customers we represent, but we do not administer or control any of the listed programs. […]
PSC Regulated Utilities
Below are the utilities under the jurisdiction of the Public Service Commission (“PSC”). The Division of the Public Advocate may intervene in cases filed at the PSC by any of these utility providers. Don’t wait for a disconnection notice! If you have difficulty paying your utility bill, contact your service provider as soon as you […]
Consumer Information
The Division of the Public Advocate strongly believes that information and knowledge helps to empower customers. With that in mind, we have created dedicated web pages related to regulated utility services – electric, natural gas, cable, water, wastewater, and telecommunications – and offering important information on topics such utility programs, financial resources, conservation, and others. […]
