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Delaware Division of the
Public Advocate

Consumer Information



The Division of the Public Advocate strongly believes that information and knowledge helps to empower customers. With that in mind, we have created dedicated web pages related to regulated utility services – electric, natural gas, cable, water, wastewater, and telecommunications – and offering important information on topics such utility programs, financial resources, conservation, and others. The DPA is offering the following links to resources that can help consumers better understand their utility services and use those services in a cost effective manner.

Consumers can find helpful information in the US Consumer Action Handbook (CAH). The CAH can help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations, local, state, and federal government agencies, national consumer organizations, and more. Also available in print, in English and Spanish, from the U.S. General Services Administration at publications.USA.gov.

 

Cable Information
dpa-icons-cableAtlantic Broadband, Comcast Cable, and Verizon Delaware LLC make up the major choices for regulated cable in Delaware. Learn more about all three. More Information
Electricity Information
dpa-icons-electricDelmarva Power and Light, Inc. (“Delmarva Power”) is the only electric distribution company (“EDC”) regulated by the Delaware Public Service Commission. More Information

 

Natural Gas
dpa-icons-gasBoth Delmarva Power and Chesapeake offer a number of programs designed to help their customers, learn more about each of these supporting programs. More Information
Telecommunications
dpa-icons-teleDelmarva Power and Light, Inc. (“Delmarva Power”) is the only electric distribution company (“EDC”) regulated by the Delaware Public Service Commission. More Information

 

Wastewater
dpa-icons-wastewaterIn some cases rather than receiving one bill for water services and a second bill for wastewater services, both bills will be combined into a single bill. More Information
Water
dpa-icons-waterDelawareans can choose from Artesian, Long Neck, Sussex Shores, Tidewater Utilities, United Water, Broadkiln Beach, Prime Hook, and Wilkerson Water. More Information

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