The Division of the Public Advocate strongly believes that information and knowledge helps to empower customers. With that in mind, we have created dedicated web pages related to regulated utility services – electric, natural gas, cable, water, wastewater, and telecommunications – and offering important information on topics such utility programs, financial resources, conservation, and others. The DPA is offering the following links to resources that can help consumers better understand their utility services and use those services in a cost effective manner.
Consumers can find helpful information in the US Consumer Action Handbook (CAH). The CAH can help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations, local, state, and federal government agencies, national consumer organizations, and more. Also available in print, in English and Spanish, from the U.S. General Services Administration at publications.USA.gov.